Refund policy

RETURNS & REFUND POLICY

Please read this policy carefully before making a purchase.

1. GENERAL

All merchandise sales are considered final unless an item arrives damaged, defective, or incorrect.

Because many products are produced and fulfilled on demand, we do not accept returns for change of mind, incorrect sizing choices, or accidental purchases.

2. DAMAGED OR INCORRECT ITEMS

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery.

Please include:

• Your order number
• A description of the issue
• Photographs showing the problem

If approved, we will provide a replacement or refund at our discretion.

3. CLOTHING AND MERCHANDISE

Please review sizing information carefully before placing your order.

We are unable to offer refunds or exchanges for incorrect size selection or change-of-mind purchases.

4. VINYL AND CDs

Vinyl records and CDs available through this website may be fulfilled, shipped, and supported by ElasticStage or other third-party fulfilment providers.

Any questions regarding vinyl or CD orders, including returns, refunds, replacements, damaged items, shipping issues, or manufacturing defects, must be directed to the fulfilment provider responsible for the order.

By purchasing vinyl or CDs through this website, you acknowledge and agree that such products may be subject to the fulfilment provider's terms, conditions, and policies.

Kemi Amos is not responsible for the fulfilment, shipping, returns, refunds, or customer support of vinyl and CD orders handled by third-party fulfilment providers.

5. LOST PACKAGES

If your package appears to be lost in transit, please contact us and we will investigate with the shipping provider.

Replacement or refund decisions will be made on a case-by-case basis.

6. CONTACT

For all refund and return enquiries, please contact:

kemiamosofficial@gmail.com

Please include your order number in all correspondence.